Why Employees Adapt Faster to Mobile Learning Than eLearning

The advent of eLearning, meaning the original delivery of courses and other educational material via computer, was not something to which employees easily adjusted to. 

Employees, who are accustomed to learning in a classroom setting with lecturers in front of them, can feel a little isolated and inadequate when they started to learn alone in the computer age.

By Roz Bahrami • February 16, 2017

Effective Training Inspires Customer Loyalty

We know that online training leads to more educated and engaged clients. And we know that clients that are educated and engaged are more loyal customers.

Customer training is important because loyal customers are highly valuable.

By Stephanie Hadley • February 15, 2017

Building Trust in Leadership Development

When is the last time you lost trust in an individual? Think back to that moment and try to recall what you were thinking or feeling. I am sure you can vividly remember what the person did or said that caused you to lose that trust.

Try to keep that feeling present as you continue to read on.

By Mike Kole • February 14, 2017

The Importance of Consuming and Analyzing Metrics

There are countless ways a company can use big data and qualitative information to determine the suite of services and functionality a customer would want or need. From good old-fashioned tally marks to  highly robust analytics that consider your company’s entire customer experience ecosystem, there are tools that give clues as to what would provide meaningful automation for customers, set them on the path to success and reduce operating costs.

By Deborah Rapsinski • February 10, 2017

Characteristics of an Effective Mentor

In the last post, we discussed the importance of mentorship.  Key points were raised to give you something to think about as you decide if working with a mentor is the right approach for your career path. The value of mentorship has been proven time and time again. You have probably heard numerous stories about how key influencers contributed to the success of high-powered executives or world-class athletes. These stories aren’t exclusive to top-performers, they are present in every aspect of life.

By Brian Pia • February 9, 2017

Discussion Boards: A Key Element to Engage Learners

A discussion, or conversation, is the most proven way to get to the heart of any subject matter. Particularly for eLearning, discussion boards provide a common platform for learner-to-learner and trainer-to-learner interaction.

By Oleksii Vyshnyk • February 7, 2017

How to Facilitate Unforgettable Online Learning

Studies show that brain cells interact while learning and creating memories. Learning and development professionals can create course content that promotes cell connectivity by understanding how the brain collects and stores information.

By Karen Possessky • February 6, 2017

Soft Skills Training in eLearning

Successful organizations understand the importance of soft skills training when developing millennial leaders. Soft skills including communication, problem solving, teamwork, negotiating and organization are key to effective leadership development among all generations within the workforce. 

By Shina Neo • February 3, 2017

3 Neurotransmitters to Enhance Corporate Learning and Engagement

Neurotransmitter is a term for chemicals that are synthesized in brain cells. As a learning and development leader and professional, you have the power to influence synaptic brain activity. Synapse simply refers to gap-crossing activity of brain chemicals between two cells in the brain.

(Image from somerealitybites.com)

By Karen Possessky • February 1, 2017

Virtual Training: Engaging Adult Learners

In the last blog, we discussed the need for a clear purpose in training. Adult learners have to be able to follow where the information is leading them to know what is important to retain as you move from one part of the training to the next.

By Leslie Holcroft • January 31, 2017

7 Mobile Apps That Will Make Your Employees More Productive

The trouble with the deluge of mobile apps available in the marketplace is selecting the ones that your employees will really use, not the ones that are necessarily the most intriguing or complicated.

By Roz Bahrami • January 30, 2017

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