The advent of eLearning, meaning the original delivery of courses and other educational material via computer, was not something to which employees easily adjusted to.
Employees, who are accustomed to learning in a classroom setting with lecturers in front of them, can feel a little isolated and inadequate when they started to learn alone in the computer age.
When is the last time you lost trust in an individual? Think back to that moment and try to recall what you were thinking or feeling. I am sure you can vividly remember what the person did or said that caused you to lose that trust.
Try to keep that feeling present as you continue to read on.
There are countless ways a company can use big data and qualitative information to determine the suite of services and functionality a customer would want or need. From good old-fashioned tally marks to highly robust analytics that consider your company’s entire customer experience ecosystem, there are tools that give clues as to what would provide meaningful automation for customers, set them on the path to success and reduce operating costs.
In the last post, we discussed the importance of mentorship. Key points were raised to give you something to think about as you decide if working with a mentor is the right approach for your career path. The value of mentorship has been proven time and time again. You have probably heard numerous stories about how key influencers contributed to the success of high-powered executives or world-class athletes. These stories aren’t exclusive to top-performers, they are present in every aspect of life.
A discussion, or conversation, is the most proven way to get to the heart of any subject matter. Particularly for eLearning, discussion boards provide a common platform for learner-to-learner and trainer-to-learner interaction.
Successful organizations understand the importance of soft skills training when developing millennial leaders. Soft skills including communication, problem solving, teamwork, negotiating and organization are key to effective leadership development among all generations within the workforce.
Neurotransmitter is a term for chemicals that are synthesized in brain cells. As a learning and development leader and professional, you have the power to influence synaptic brain activity. Synapse simply refers to gap-crossing activity of brain chemicals between two cells in the brain.
(Image from somerealitybites.com)
The trouble with the deluge of mobile apps available in the marketplace is selecting the ones that your employees will really use, not the ones that are necessarily the most intriguing or complicated.